Riggs & Co. Blog
Event professionals are responsible for some of an organization’s most visible—and often most expensive—initiatives. We manage budgets, negotiate contracts, mitigate risk, influence customer and member experiences, work across departments, lead teams, and create environments designed to drive specific outcomes.
The event is over. The attendees have gone home. The boxes are unpacked. The final invoices are arriving. Your inbox is slightly less terrifying.
And everyone is ready to move on.
There’s a habit in the meetings and events industry that we need to rethink: We keep trying to fill every minute.
Technology has always moved faster than event policies. First it was smartphones. Then livestreaming. Then AI. Now, a pair of glasses can potentially photograph, record and interact with AI while looking remarkably similar to something an attendee might wear every day.
Annual conferences have a way of becoming traditions. The same sessions happen at the same times. The same networking events return year after year. Another breakout gets added because someone requested it.
As a mom, this time of year always feels like a fresh start.
We're checking supply lists, organizing backpacks, reviewing schedules, and making sure everyone knows where they need to be. There's a lot of preparation that happens before that first school bell ever rings.
Hosting an international event is exciting. It expands your organization's reach, creates memorable experiences, and brings together people from around the world.
One of the most common conversations I have while coaching event professionals isn't about logistics, budgets, or event strategy.
Many professionals believe confidence is something you either have or you don't. They look at successful leaders and assume those individuals naturally possess certainty, charisma, and an unwavering sense of direction.
For years, dietary planning has been viewed as a logistical task. Collect the meal counts. Send the numbers to catering. Confirm vegetarian, vegan, and gluten-free options. Done. But today's attendees expect more—and frankly, they deserve more.
The meetings and events industry thrives on innovation. We constantly talk about emerging technologies, new engagement strategies, evolving attendee expectations, and the future of our profession.
For many organizations, the demand for events is growing faster than the team behind them. More meetings. More expectations. More attendee personalization. More reporting. More pressure to “do more with less.”
For many organizations, the event experience ends the moment attendees head home. The stage comes down, the app shuts off, and communication slows until registration opens for next year.
Artificial intelligence is quickly becoming one of the most talked-about tools in the meetings and events industry.
When organizations begin planning an event, venue sourcing is often approached as a logistical exercise.
In the meetings and events industry, there has long been an unspoken belief that more equals better.
For many meeting and event professionals, one of the most challenging conversations isn’t about logistics, vendors, or timelines. It’s about budget.
Getting someone to attend your event once is a win. Getting them to come back year after year? That’s where real event strategy comes into play.
Let’s be honest. FOMO isn’t just a buzzword in events. It’s a powerful psychological driver. And when used intentionally, it can be the difference between an event people consider attending and one they refuse to miss.
For years, event success has been defined by what’s easiest to measure.
Attendance.
Revenue.
Room nights.
And while those numbers matter, they only tell part of the story.
The reality is this: events are no longer just logistical executions. They are strategic tools designed to drive outcomes. And if we’re only measuring surface-level metrics, we’re missing the true value they deliver.
The meetings and events industry has always been powered by strong, capable women. But what we’re seeing now is something different. Women aren’t just executing events. They are redefining how events drive business, build community, and create impact.
Walk into almost any organization, and you will hear the same complaint: "This meeting could have been an email."
While that phrase has become a workplace joke, it often points to something deeper than poor scheduling. When meetings consistently feel unproductive, disengaging, or unnecessary, it is often a signal of a broader organizational culture issue rather than simply a meeting management problem.
The role of an event professional has changed dramatically in the last decade.
Today’s meeting and event leaders are not simply planners or logistics managers. They are strategists, financial managers, experience designers, and cross-functional leaders who help organizations achieve real business outcomes through events.
In today’s environment, events are no longer just gatherings. They are strategic investments. Whether you are planning an annual conference, leadership retreat, trade show, or fundraising gala, success requires more than creativity. It requires structure, clarity, and systems.
The event technology landscape is no longer about convenience. It is about competitive advantage.
In 2026, event tech is no longer a “nice to have” add-on. It is the infrastructure that powers revenue forecasting, sponsor ROI, attendee personalization, operational efficiency, and post-event analytics.
An effective event ROI forecast is not a hopeful estimate. It is a decision-making tool that helps you predict revenue, pressure-test assumptions, and adjust strategy before contracts are signed and dollars are spent. This guide walks through how to build an event ROI forecast that is realistic, defensible, and actually useful.
When we talk about event accessibility, the conversation often starts and ends with ADA compliance. Ramps, elevators, accessible restrooms, and designated seating are essential, but they are also the bare minimum.
Volunteer engagement has always been essential to successful events and organizations. In today’s tight labor market, it has become mission-critical.
In an industry that is constantly evolving, innovation can’t be accidental — it has to be intentional. That’s where design thinking comes in.